FAQ and Allergens

How does Pick & Mix work?

Every sweet is sold in 100g scoops. Choose your sweets on our Pick & Mix page and how much of each, and we will weigh them out and bag them up in the shop.

Can I have my sweets in a jar or bucket?

Yes. On our Bundles page, choose a pouch, jar, bottle, tub, bucket or platter, pick a size, then choose every sweet yourself, or pick one of our ready-made mixes.

Do you deliver?

Yes, anywhere in the UK by Royal Mail. Standard delivery is £4.99, free on orders over £50, and Express is £6.99. Please allow up to 48 hours for us to pack and ship your order; it will be with you as quickly as possible. Orders placed on a Friday are posted on Monday. See Shipping and Delivery.

How does click and collect work?

Click and collect from our shop is always free. Please allow up to 48 hours for us to pack your order ready for collection; orders placed on a Friday will be ready to collect on Monday. We'll email you as soon as it's ready. Need it sooner? Call us on 07500 682947.

Ordering for Halloween?

Order by Friday 23 October for delivery before Halloween. After that we can still post your order, but it may not arrive in time, so choose free click and collect: order by Thursday 29 October to collect by 4pm on Saturday 31 October.

Allergens

Every sweet's page shows its ingredients, what it contains and what it may contain. Where we are still confirming a sweet's details with the maker, its page says so.

Our pick and mix is weighed out loose in the shop, where many sweets are handled, so we cannot guarantee that any sweet is free from traces of allergens, including nuts, peanuts, milk, gluten, soya and egg. If you have an allergy, please contact us before ordering.

Vegan, vegetarian, gluten free and halal

We only label a sweet vegan, vegetarian, gluten free or halal where the maker confirms it. Many jelly and marshmallow sweets contain gelatine and are not suitable for vegetarians. Because the sweets are handled loose, the allergen warning above applies to every sweet. Browse our vegan, vegetarian, gluten free and halal sweets.

Colours

Some sweets contain colours that may have an adverse effect on activity and attention in children. This is shown on the sweet's page.

Still have a question?

Email us at chocaboxgifts@gmail.com or pop into the shop at 74 High Street, East Grinstead.